Responsible Gambling at Spinago

At Spinago, we are committed to providing a safe and enjoyable gaming environment. We believe that gambling should remain a form of entertainment and never become a source of stress or financial difficulty. This page outlines the tools and resources available to help you stay in control.

Our Commitment

Spinago promotes responsible gambling practices and encourages all players to gamble within their means. We provide several features designed to help you manage your gaming activity and maintain healthy habits.

Self-Management Tools

We offer a range of tools that allow you to set personal limits on your account:

• Deposit limits (daily, weekly, or monthly)
• Loss limits to control the amount you can lose within a set period
• Wagering limits to manage how much you bet
• Session time limits and reminders
• Cooling-off periods for short breaks from gambling
• Self-exclusion for longer periods

You can adjust these settings at any time through your account. Please note that decreasing a limit takes effect immediately, while increasing a limit may require a waiting period.

Signs of Problem Gambling

It is important to recognise when gambling may be becoming a problem. Consider the following warning signs:

• Spending more money or time on gambling than you can afford
• Chasing losses or borrowing money to gamble
• Feeling anxious, frustrated, or irritable when not gambling
• Neglecting work, studies, or personal relationships due to gambling
• Lying to others about your gambling habits
• Using gambling as a way to escape problems or negative emotions

If you recognise any of these signs in yourself, we encourage you to take action and use the tools available on our platform.

Self-Exclusion

If you feel that you need a break from gambling, Spinago offers a self-exclusion option. During the self-exclusion period, your account will be suspended and you will not be able to access games or make deposits.

Available Self-Exclusion Periods

To activate self-exclusion, contact our support team or use the relevant option in your account settings.

Protecting Minors

Spinago strictly prohibits gambling by individuals under the legal gambling age. We implement age verification procedures to prevent underage access. We also recommend that parents and guardians use parental control software to restrict access to gambling websites on shared devices.

Helpful Resources

If you or someone you know is struggling with problem gambling, the following organisations offer free and confidential support:

• Gamblers Anonymous
• GamCare
• Gambling Therapy

Contact Us

If you have any questions about responsible gambling or need assistance with account limits and self-exclusion, please reach out to our customer support team. We are available around the clock to help you maintain a safe and enjoyable gaming experience at Spinago.